The most important thing to say about choosing a nursing home is that you need to visit the home to see and experience what really goes on. You will probably know in the first 5 minutes if it is for you! It is worth visiting as many homes as possible so you can make comparisons and find the home that is right for you.

To start to find a home you need to know where they are and we would suggest the following:

• Speak to friends and relatives for their recommendations
• Contact Social Services for a list of registered homes in the area
• Ask your GP
• Search the internet
• Contact the Commission for Social Care Inspection either by phone or via the internet for detailed information and inspection reports on registered homes

What to look for when visiting a home?

We all forget things we meant to ask or look for when visiting a home and so the questions below are designed to help you not to forget.

Location

• Is the location right for you?
• Will it be easy to reach for friends and family?
• Is there a car park?
• Does the setting of the home suit you e.g. sea views, close to shops?
• Does it have somewhere to sit outside?

First Impressions

• Is the outside of the home well cared for with flowers, hanging baskets etc.?
• What is your first impression?
• Does the home smell fresh and clean?
• Is the atmosphere warm and friendly?
• Does the home look clean and well maintained?

The Atmosphere

• Are you offered refreshments?
• Do the staff seem happy and acknowledge you?
• Can you have a trial stay or visit for lunch before making a decision?
• Are relatives and friends encouraged to visit?
• Does the home feel homely?
• Does it feel right?

Bedrooms

• Were you able to see the room available?
• Can you bring your own things into your bedroom?
• Is the room ensuite? If not, is there a toilet and bathroom nearby?
• Is the room clean and bright?
• Is there a television and telephone?
• Is there a nurse call system?
• Can you change rooms if you need to?

Care

• Can the home provide the care you need?
• Will you have a personalised care plan?
• Will relatives be involved in making any decisions?
• Can you still see your own Doctor?
• Are care plans regularly reviewed?

Food

• Is there a choice of menu at all meal times?
• Can you eat in your own room?
• Are special diets catered for?
• Are there snacks and drinks available at all times?
• Can family and friends join you for a meal?
• Will you be consulted on likes and dislikes?

General

• Is there a lift to all floors?
• Are there set visiting times?
• What is/isn’t included in the fees?
• What is the complaints procedure?
• Are the gardens accessible?
• Does the home provide easy wheelchair access?
• Is there a visiting hairdresser and chiropodist?
• Do I need to have cash on me?